XpeditioNZ complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person). This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
Changes to this policy
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
This policy was last updated in November 2021.
Who do we collect your personal information from
We collect personal information about you from:
you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products.
third parties where you have authorised this or the information is publicly available.
If possible, we will collect personal information from you directly.
We collect personal information from you, including information about your:
computer or network
interactions with us
billing or purchase information
How we use your personal information
We will use your personal information:
to verify your identity
to provide services and products to you
to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
to improve the services and products that we provide to you
to undertake credit checks of you (if necessary)
to bill you and to collect money that you owe us, including authorising and processing credit card and electronic transactions
to respond to communications from you, including a complaint
to protect and/or enforce our legal rights and interests, including defending any claim
for any other purpose authorised by you or the Act.
Disclosing your personal information
We may disclose your personal information to:
a freight company who we'll use to deliver or collect goods from you
another company within our group, or whom we act as local agent for. (e.g. when seeking technical/warranty assistance directly from a product manufacturer)
any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
a credit reference agency for the purpose of credit checking you
a person who can require us to supply your personal information (e.g. a regulatory authority)
any other person authorised by the Act or another law
any other person authorised by you.
A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
Protecting your personal information
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse. XpeditioNZ is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Accessing and correcting your personal information
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at email@example.com.
Google Ads Remarketing